All prices are shown in NZ dollars.
International orders may be subject to local taxes or duties.
We accept Visa, Mastercard, American Express and Discover credit card payments via Paypal.
We can accept direct credit to our bank account.
• Please e-mail Little Darling Co Ltd at firstname.lastname@example.org
• You will receive an email confirmation with our bank account details.
• If your payment is not received within 7 days of your order date, your order will be cancelled.
Little Darling Co Ltd. offers free shipping on all orders above NZ$500.00. Your shopping cart displays the goods you have purchased. We dispatch orders within 3 business days of receipt of payment and will email you if there are any delays.
Orders to destinations within New Zealand will be sent by courier post couriers and are tracked. Items need to be signed for, so if you are not at home we recommend having your item sent to your work address. Items will arrive within 1-3 working days or longer for rural areas.
Australian deliveries will arrive 2 to 4 business days using NZ Post tracked International Express Courier.
REST OF WORLD
Deliveries to all other destinations will arrive 3 to 7 business days using NZ Post tracked International Express Courier.
Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer.
Title for merchandise shipped internationally will pass to you upon our delivery to the carrier. Depending on the destination you may have to pay additional taxes or import duties. Little Darling Co. Ltd will not be held responsible for any additional taxes or duties incurred by your country.
When orders shipped internationally reach the destination country they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. When ordering from Little Darling Co. Ltd, you are considered the “importer of record” and must comply with all laws and regulations of the country in which you are receiving the goods.
Customs policies vary widely from country to country, contact your local customs office for more information.
All shipped items will be insured.
LOST OR DAMAGED ITEMS
If a package does not arrive, or it arrives damaged, please contact us within fourteen days from confirmation of dispatch to claim insurance on the item. We will require your details, the details of the item that was lost, and the tracking number we sent you with confirmation of dispatch. If a damaged item has arrived we require it to be returned to the postal authority in your country as near as possible in the same condition as when it was delivered. We will then replace your item free of charge.
We are not liable for and will not replace or pay compensation for loss of, or damage to, items we send if:
• the item is seized by Customs or any other government agency.
• the item is sent to a country where no postal or courier service exists.
• the loss or damage is the result of an event beyond our reasonable control.
• the loss or damage occurs after delivery.
• the item was authorized to be sent without tracking or without insurance.